Reduce revenue loss, operations cost and potential fraud with an on-time representment before the due date and/or travel date. Chargeback platform is delivered as a service. It is customized with your reason codes, cost effective and scales with your business. We have a track record improving the recovery ratio through data-driven decisions and robotic process automation (RPA).Get in touch with us!
Highly flexible APIs or services that enable configurable workflows and customized user interface
Integration with industry-leading card processors and the ability to get all the relevant data to prepare evidence for the dispute letter
Intelligently prevent threshold breaches, higher fees, and keep your accounts in good standing with your card processors
Your analysts use our platform to reduce cost and improve revenue loss; the platform provides advanced templates, Robotic Procession Automation (RPAs), and alerts.
Your analysts leverage our platform along with receiving root cause analysis and in-depth reviews by our chargeback experts. Ideal for new business or a business experiencing excess chargebacks (e.g., during 2020-21, the pandemic led to an explosion of chargeback requests)
Leverage our team of experts to accept/dispute all the chargebacks. Our trained analysts will handle the chargeback representment on your behalf, end-to-end.
Integrations enable receiving original sale transactions from a wide range of sources (e.g., GDS)
Card processor integrations are configured based on your account information
The resolution is updated immediately on the merchant acquirer for “accepted” customer disputes
For disputes, the dispute letters are prepared – based on chargeback reason codes and product type – with compelling evidence, reviewed, and submitted to your merchant acquirer. The resolution status is updated accordingly
Platform displays the decision as soon as it is available from the acquirer
Chargeback dashboard is updated with the required analytics - ROI, KPI adherence, insights, etc.
Your team has an option to access Collection emails.
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