Cancel For Any Reason

Boost customer confidence, delight your customers, create new revenue opportunities, and differentiate in the market by providing flexibility to otherwise non-refundable bookings by leveraging Cancel For Any Reason (CFAR).

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Why Cancel For Any Reason?

  • Leverage the power of travel data and artificial intelligence to delight your customers

  • Create revenue opportunities of up to US $40 per booking

  • Offer market-differentiating flexibility and customer loyalty

How it works?

Your customer selects an itinerary and
navigates to purchase

CFAR API call is made before the booking is finalized

CFAR is offered based on a series of intelligent decisions on specific routes, refundable and non-refundable portion of the fares, etc.

Dynamic pricing is set for CFAR and returned in response to the API call (it’s not an insurance product).

Product disclosures are shown to the customer during the booking process to maintain transparency

Up to 24 hours prior to departure, the customer
intends to cancel the booking

A CFAR API call is made to get all the details

Customer is provided with options to get a refund, credit for future bookings, or loyalty points

Customer behavior is recorded for future references (e.g., loyalty points may mean customer trusts your brand)

Your CRM gets an update on relevant customer data to improve future outreach

Let’s get started!

Learn more about Voyager’s comprehensive set of intelligent,
flexible, and scalable travel products

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